Refund policy
Last updated: November 13, 2025
Thank you for shopping with Starstruck.
If you are not fully satisfied with your purchase, we’re here to help.
Returns
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You have 30 days from the date you receive your item to request a return.
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To start a return, contact us at ssstarssstruck@gmail.com.
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Items must be in original condition, unused, and with all accessories included.
Return Shipping
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Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.
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Returns must be shipped using a trackable service (FedEx, UPS, or USPS recommended).
Refunds
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Refunds are issued to the original payment method.
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Once the returned item is received and inspected, refunds are processed within 3–5 business days.
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Shipping fees are non-refundable.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 48 hours and we will replace it at no cost to you.
How to Contact Us
Email: ssstarssstruck@gmail.com
Address: 2507 Saint Remy Drive, McKinney, Texas 75070